Maintaining an open dialogue is a vital step that employers must take to improve staff retention and create a culture that people feel they can thrive in. In the second instalment of this three-part interview series, we welcome back Kim Seeling Smith to discuss the market forces driving the change behind engaging and retaining staff.
Drawing on her extensive background and over 5,000 exit interviews, Kim discusses the key market forces behind the paradigm shift in how we have to engage and retain our staff.